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Adobe XD crashing

New Here ,
Aug 15, 2021 Aug 15, 2021

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I am having a problem with Adobe XD. It continues crashing after an update and whenever I try to edit a component or text. I've removed the Type kit fonts as well as duplicate fonts from my windows laptop. This solution is available on the adobe community (https://community.adobe.com/t5/adobe-xd/updated-xd-can-t-modify-add-text-crash/td-p/9546154). This solution worked for me only for one day.
 I was working on three XD documents at the same time the other day. and Suddenly the XD screen became fuzzy, and it was forced to shut down.

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Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

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Hi there,

 

We're so sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening on a specific file or multiple files?
  3. If you have Windows OS, please ensure that you have the latest updates installed for OS.
  4. Please ensure that you have the latest display drivers as per the manufacturer's website.

 

We're here to help, just need more details.

 

Regards

Rishabh

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New Here ,
Aug 16, 2021 Aug 16, 2021

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LATEST

1.Adobe XD  version : 42.1.22 Widnows 10 Os
2. Its is happening with multiple files.

3. yes my windows is licenced and it's up to date.

4. Display Drivers are also up to date.

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Community Beginner ,
Aug 16, 2021 Aug 16, 2021

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This its working for me:

 

Download Radio Silence App

 

Disable internet connection of this apps

 

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