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Adobe XD Doesnt's show up under apps.

New Here ,
Nov 30, 2023 Nov 30, 2023

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I recently got an Adobe subscription for all Adobe products. Adobe XD is also available under my plan which shows on my profile when accessed from a browser, but it doesn't show up under the Creative Clouds desktop app. I saw somewhere that it has to do with the Adobe version being listed as a 32-bit subscription. My system is 64-bit. How do I change my Adobe subscription to 64-bit? I couldn't find the option under profile settings.

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

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Can you try getting in touch with Adobe help via chat?

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New Here ,
Dec 02, 2023 Dec 02, 2023

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They disconnected the chat when I asked for help on this. 

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Community Expert ,
Dec 02, 2023 Dec 02, 2023

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That's terrible, sorry to her that. Can Adobe guys here help...?

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New Here ,
Dec 02, 2023 Dec 02, 2023

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No support from chat whatsoever. This is ridiculous, why pay for something and you cant get it. ADOBE XD is NOT available for download.

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