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Adobe XD - erro (131)

New Here ,
Mar 25, 2021 Mar 25, 2021

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hy everyone, my adobe xd has a problem don't share the prototype and show mesage - Sharing is not available at the moment try later error (131)

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Adobe Employee , Apr 05, 2021 Apr 05, 2021
Hi there, Sorry for the delay in response and thanks for sharing the asked information. Could you please try the steps suggested here: https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html#error-codes and let us know if that helps? Thanks, Harshika

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Adobe Employee ,
Mar 25, 2021 Mar 25, 2021

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Hi there,

 

Sorry to hear about the trouble. Could you please share a few more details like:

 

  1. The version of XD and OS.
  2. Is it happening with multiple files or a specific file?
  3. Are you connected to a private network or a work network?
  4. Please try rebooting the computer and check if you are able to publish the prototype.

 

Regards

Rishabh

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New Here ,
Mar 25, 2021 Mar 25, 2021

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  1. The version of XD and OS. winows 10 Pro Adobe XD 38.0.12.13
  2. Is it happening with multiple files or a specific file? All files
  3. Are you connected to a private network or a work network? Private network
  4. Please try rebooting the computer and check if you are able to publish the prototype. - already did and continued without sharing prototype

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New Here ,
Mar 25, 2021 Mar 25, 2021

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Hi there,

 

Sorry for the delay in response and thanks for sharing the asked information. Could you please try the steps suggested here: https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html#error-codes and let us know if that helps?

 

Thanks,

Harshika

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