Hi. I've had that freezing issue with XD since I started using it 2 years ago and I see that lot's of us have been experiencing the same thing for years (makes me wonder why I'm paying for using that app, actually). It is a very frustrating issue it can decrease your production dramatically as it keeps happening over and over again on a project. Now, I don't know if this will help some of us, but I found out that if I stop streaming apps like Spotify of YouTube, the problem does not occurs as often, sometimes not at all. If I stop streaming while XD is frozen, it actually gets back to normal right away.