• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe XD Freezing

Community Beginner ,
Dec 03, 2021 Dec 03, 2021

Copy link to clipboard

Copied

So basically whenever I am doing the command  ctrl + d in Abode XD It will just freeze like I can't edit or click on any object, icon, box, text etc.... but it will let me click on the outside like exit, file, edit, etc... and this happens everytime and i don't know how to fix it and would love it if someone who knows how to fix this issue would please reply back to me on this post!

 

I have a Windows 10 Microsoft Pro 7 Laptop btw

TOPICS
Announcement , Crash on windows , Product performance

Views

179

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 07, 2021 Dec 07, 2021

Copy link to clipboard

Copied

LATEST

Hi VeGirl,

 

We are sorry to hear you are having trouble using XD. I am unable to reproduce the issue at my end on my windows machine. We would request you to please share the version of XD. 

 

Have you tried signing out of XD, Creative Cloud desktop app, restarted the machine and then sign back in?

 

 

Let us know if that helps.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines