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Adobe XD is not working properly, blurry and slow. It was working fine a few days ago.

New Here ,
Jun 11, 2021 Jun 11, 2021

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Hello,
I can't use Adobe XD correctly. It worked perfectly a few days ago.
On another computer I can. (whether in the cloud or not my files work correctly).

The display is blurry and not fluid at all. I uninstalled the entire Adobe suite correctly then reinstalled. And I also tried several times to uninstall Adobe XD only.

Please help me!

Thanks for your answers.

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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Hi Juliette,

on which computer are you running Adobe XD? Does this problem happen with all files?

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New Here ,
Jun 11, 2021 Jun 11, 2021

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Hello !

I am on an asus tuf gamer windows 10 (intel core i7 8th gen, geforce gtx). It works perfectly with all my software and does not lag on the witcher 3 for example.

All my files are slow indeed, whether they are on the cloud or on my pc.

Thanks for your answer

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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Can you check your task manager and catch how many adobe xd apps are as background process? Do you have any lags with Disk or Memory when xd running?

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New Here ,
Jun 11, 2021 Jun 11, 2021

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Hello,

I have 104 apps in the background according to my task manager.

Everything works fine for my memory and disk.

juliette5C2D_0-1623419109943.png

juliette5C2D_1-1623419309370.png

 

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Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

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May be you overlock GPU..? I am not shure engineers can give more exact answer.

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