Adobe XD keeps crashing on Copy or Cut of one specific component !

Community Beginner ,
Feb 19, 2021 Feb 19, 2021

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Adobe XD is always crashing when doing Copy or Cut , this only happens in one specific component.

 

MacOS Big Sur 11.2.1

MacBook Pro 13-inch, M1, 2020

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Community Beginner , Feb 19, 2021 Feb 19, 2021
I've got it! It's an inception issue. Let me clarify: I have 2 componentes [button] and [pop message] I've a [button] component that has a label+icon on the default and hover state but on the pressed state I want to display the [pop message] but this last one has 2 [buttons] inside it, and this inception is creating the crash on COPY/CUT

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Adobe Community Professional ,
Feb 19, 2021 Feb 19, 2021

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Hi, we're sorry you're having trouble with Adobe XD. What version of the software are you using? Does this problem occur with a specific file or does it also occur with other files? Also, could you tell us what specific component you are trying to copy?

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Community Beginner ,
Feb 19, 2021 Feb 19, 2021

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Adobe XD Version is: 37.0.32

I've created a button with several states and one of the states is to display. another componente (a message), but when doing this it starts crashing, Its just on this specific component, 

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Adobe Community Professional ,
Feb 19, 2021 Feb 19, 2021

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is this component linked to CC library ? or linked companent ingeneral?

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Community Beginner ,
Feb 19, 2021 Feb 19, 2021

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I've got it! It's an inception issue.

Let me clarify:

I have 2 componentes [button] and [pop message]

I've a [button] component that has a label+icon on the default and hover state but on the pressed state I want to display the [pop message] but this last one has 2 [buttons] inside it, and this inception is creating the crash on COPY/CUT



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Adobe Employee ,
Feb 19, 2021 Feb 19, 2021

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Hi there,

 

We are sorry to hear you are having trouble. Would you mind sharing the XD file with me over a private message so that I can check at my end and log a bug for the issue?

 

I will try my best to help.

 

Thanks,

Harshika

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Community Beginner ,
Feb 19, 2021 Feb 19, 2021

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Sure!

I've fixes the file but will look for the previous version or try to replicate the componente , how can I share the file?

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Adobe Employee ,
Feb 22, 2021 Feb 22, 2021

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Sorry for the delay in response. You may try uploading the file to a shared location such as Creative Cloud or Dropbox and share the URL with me.

 

Note: Please add the URL of the post over a PM for reference.

 

Thanks,

Harshika

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