Adobe XD Layout Grid Shortcut toggle missing

[joaop.santos]

Hi.

Adobe XD CMD+Shift+' shortcut to toggle the layout grid is not working and it is missing from the menu (see image).

When I use this shortcut it opens the menu "Help".

I'm using the latest version and I'm on a MacBook Pro with Mac os Big Sur.

Has anyone else had the same problem?

Thank you.

[Jagriti_Kashyap]

Hi there,

This is very unusual. I couldn't reproduce the issue using 39.0 version in Mac Big sur. Would you please quit and relaunch Xd and see if the issue still persist.

Regards,

Jagriti Kashyap

[joaop.santos]

Hi,

Thank you for replying. I did that already, and also restarted the computer and open only XD (In case of incompatibility with another app) and the issue persists.

Regards,

João Santos

[Jagriti_Kashyap]

I know it could be tiresome but would you please try uninstalling and reinstalling the latest XD version. 

[joaop.santos]

Thanks for the help.

Just tried that. Issue persists.

I don't know if it helps but I'm on a MacBook Pro with a Portuguese Keyboard. Although I've already tried to change the system keyboard to English and the issue persists.

[joaop.santos]

Hello.

Has anyone else experienced the same problem?

Thanks.

[Jagriti_Kashyap]

Hi there,

Sorry for the delayed response. I even tried with a portugese keyboard but couldn't reproduce. Would you please let us know big sur which version you are facing this?

Regards,

Jagriti Kashyap

[joaop.santos]

Hi Jagriti,

Version 11.2.3.

Thank you.

[t_insight_design01]

Hi there Jagriti, I have the same problem 😕 
Running XD in a new MacBook Pro macOS Monterey 12.2. 

Can you please help?
Tkx,
Camila

 

[jhsilva]

Hello. I'm having the exact same issue. I'm also Portuguese, using a Portuguese layout keyboard.

Also, not sure if this affects anything, but I'm guessing the Brazillian Portuguese keyboards are different from our European Portuguese ones. Just in case you tested with a Brazillian keyboard.

I'm using macOS Catalina 10.15.7 with XD 51.0.12.6 x64. Whenever I try the shortcut Shift + Cmd + ', I get the help menu. This is probably because our keyboard has ' and ? on the same key, with ' being the default, and ? being made with Shift + ' .

Did you happen to find a solution for this? 

[joaop.santos]

Hello. 

It's been a while I know 😁 but just to say that in the latest version, the shortcurt is now working.