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Adobe XD makes my PC restart.

Community Beginner ,
Dec 09, 2017 Dec 09, 2017

Hello.

System: Windows 10 with latest updates.

So I've used the Adobe XD Beta for some time, and it works perfectly.

Haven't been using it for a while, so when I started it up today, it wanted me to update to new release version.

After that, when I open up Adobe XD and click around in the menus, my computer freezes then it restart itself.

Anybody got any Idea whats going on?

I tried to reinstall Adobe XD, but didn't have any effect.

As far as I can tell, it only happens to Adobe XD newest version.

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correct answers 1 Correct answer

Community Beginner , Dec 14, 2017 Dec 14, 2017

Well, the newest update fixed the problem.

No idea what the devs did, but it works perfectly now

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Community Beginner ,
Dec 09, 2017 Dec 09, 2017

Here is another clip.

When opening up a new file, I can make squares and what not, but with really bad performance.

As soon as I go up to the menu, it freeze and the PC reboots.

System:

OS: Windows 10 Pro

CPU:Intel Core i7-5820K 6 Core

GFX Card: Nvidia Geforce 1080

Memory: 16GB

HDD: Intel PCI SSD

And as I mentioned in previouse post, all other programs seems to operate as normal.

I haven't tested any other Adobe products, as I'm only subscribed to Adobe XD at the moment.

Both Windows and GFX drivers are updated.

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Community Beginner ,
Dec 14, 2017 Dec 14, 2017
LATEST

Well, the newest update fixed the problem.

No idea what the devs did, but it works perfectly now

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