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Adobe XD new update Web Export Error

New Here ,
Aug 25, 2021 Aug 25, 2021

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Hi, i have a problem web export plugin.

 

i update xd and install web export plugin but this error coming somehow

 

And Web Export plugin not see left panel

 

Plugin Error: Error loading plugin from path: /Users/Library/Application Support/Adobe/UXP/Plugins/External/f2b8abc7

Plugin Error: Module not found: "./library/diff_match_patch". Parent module folder was: "/".

    at e.exports._throwModuleNotFound (uxp://uxp-internal/runtime_scripts_loader.js:1:17002)

    at e.exports._require (uxp://uxp-internal/runtime_scripts_loader.js:1:17520)

    at t (uxp://uxp-internal/runtime_scripts_loader.js:1:17238)

    at /Users/erenulus/Library/Application Support/Adobe/UXP/Plugins/External/f2b8abc7/main.js:49:26

    at e.exports._loadModule (uxp://uxp-internal/runtime_scripts_loader.js:1:19012)

    at e.exports.loadMainModule (uxp://uxp-internal/runtime_scripts_loader.js:1:16669)

    at Object.loadMainFile (uxp://uxp-internal/pluginmanager_scripts.js:1:57263)

    at L.loadMainFile (uxp://uxp-internal/pluginmanager_scripts.js:1:29409)

    at loadPlugin (plugins/PluginLoader.js:1:590)

    at plugins/PluginLoader.js:1:8287

    at convertPluginErrorToString (plugins/PluginErrorUtil.js:1:198)

    at safeGetStackTrace (plugins/PluginErrorUtil.js:1:339)

    at internalFormatPluginError (plugins/PluginErrorUtil.js:1:1073)

    at internalReportPluginError (plugins/PluginErrorUtil.js:1:1171)

    at Object.reportPluginError (plugins/PluginErrorUtil.js:1:1727)

    at loadPlugin (plugins/PluginLoader.js:1:1175)

    at plugins/PluginLoader.js:1:8287

    at Set.forEach (<anonymous>)

    at Object.initAndLoad (plugins/PluginLoader.js:1:8220)

    at Object.<anonymous> (app.js:1:12635)

    at Object.EventEmitter._emitEvent (third_party/events.js:1:1459)

    at Object.EventEmitter.emit (third_party/events.js:1:1701)

    at _postDeserialize (commands/DocumentCommands.js:1:777)

    at commands/DocumentCommands.js:1:25065

EXECUTING MAIN

TOKEN >  eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJleHAiOjE2NjE0Mzk0NjIsImlhdCI6MTYyOTkwMzQ2MiwibmJmIjoxNjI5OTAzNDYyLCJpZGVudGl0eSI6IjYwMWFhODgzZTJlNTM2YjEzMmU4YTFjMyJ9.NjsQX2f04ciBQtVk5nQO4FNnVNVd1Sfkabtmb_iJmK4

Plugin Error: Plugin f2b8abc7 did not load successfully, so its commands cannot be invoked.

    at convertPluginErrorToString (plugins/PluginErrorUtil.js:1:198)

    at safeGetStackTrace (plugins/PluginErrorUtil.js:1:339)

    at internalFormatPluginError (plugins/PluginErrorUtil.js:1:1073)

    at internalReportPluginError (plugins/PluginErrorUtil.js:1:1171)

    at Object.reportPluginError (plugins/PluginErrorUtil.js:1:1727)

    at BaseCommand._invokePluginCommand [as _commandFn] (plugins/PluginLoader.js:1:5492)

    at BaseCommand.execute (lib/BaseCommand.js:1:929)

    at Commands._execute (lib/Commands.js:1:2249)

    at Commands.executeAsGesture (lib/Commands.js:1:2642)

TOPICS
Crash on mac , Known Issue , Open and save docs , Plug-ins

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Adobe Employee ,
Aug 25, 2021 Aug 25, 2021

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Hi there,

 

We're so sorry to hear about the trouble. Could you please ensure that the Folder at the above mentioned path /Users/Library/Application Support/Adobe/UXP/Plugins/External/f2b8abc7 should have Read & Write permissions. In case if it already has the permission, I'd recommend checking with the Plugins team directly.To contact plugin support please click on the plugin name in the plugin panel >  right-click to manage plugins > Select the plugin > Get Support. Let us know if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Aug 26, 2021 Aug 26, 2021

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It doesn't work any plugin button not work 

i used to before this way

1- Clean XD from my computer and install again

2- Clean Creative Cloud install again

3- Try another plugin but not correctliy work

4- Check Application Support/Adobe/UXP/Plugins/External/f2b8abc7  plugin folder share settings

I've tried another 4 computer but same problem coming 

i don't think its just plugin error but give me a link please because my plugin links doesnt work

 

 

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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Hi erenü19866253,

 

Thanks for trying the steps. In order to investigate further on your issue, we would request you to please generate Adobe logs from your machine and upload them to a shared location such as Dropbox and share the URL with me over a PM. Please also share the OS of your machine. Does that only happen with "Web export" plugin. 

 

I will try my best to help.

 

Thanks,

Harshika

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