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Hi, I have Adobe XD installed into my system and it is updated as well but it's not working. The app doesn't start/open at all. I tried reinstalling the app but it didn't help. I work on windows 10 OS.
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Try to use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html