Adobe XD on Windows is unreliable: Can't launch the app sometimes

[sammyg58118447]

When I try launching Adobe XD the page is stuck here with a progress wheel, and after some time i just closes with no error.

I tried the steps shown here: Solved: Adobe XD won't start on new machine (Windows 10) - Adobe Support Community - 8928067

And it fixes the issue for a bit but it comes back, the issue still persists. Restarting my computer fixes the issue temporarily.

[Myra Ferguson]

Does your computer meet the minimum system requirements?

Adobe XD system requirements - Windows

[Atul_Saini · Accepted solution]

Hi Sammyg,

Thank you for reaching out. This may happen if there are some sync issues. Would you mind reinstalling the Creative Cloud desktop app using this link https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html? You may download it again using this link - https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html  

Feel free to update this discussion if you need further assistance. 

Thanks,

Atul_Saini

[sammyg58118447]

Yes it does, this is a new issue, i've used adobe XD since version 1