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Adobe Xd Problems after exporting prototype

New Here ,
Jun 22, 2021 Jun 22, 2021

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Hi everyone,

I have a problem with Adobe XD when the file is exported the prototype automatically resizes the size when open that link on mobile. Please! help me solving this issue.  BI.jpg

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correct answers 1 Correct answer

New Here , Jun 22, 2021 Jun 22, 2021
Thank you, Harshika for reaching out for help, but the problem is resolved. I think it was just a bug, the problem was when I made the flow it appears the same when opened in XD, but when I shared the link and reopened it on the phone, the size of the artboard changes.So finally I  made the whole thing again and played on the phone, this time I got the results right.So I think it was just a bug.

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Adobe Employee ,
Jun 22, 2021 Jun 22, 2021

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Hi there,

 

Thank you for reaching out and reporting the issue. We would request you to please elaborate more about the issue, if you can share the video of your workflow that will be really helpful. Please share the XD and the OS version of your machine.

 

We'll try our best to help.

 

Thanks,

Harshika

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New Here ,
Jun 22, 2021 Jun 22, 2021

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Thank you, Harshika for reaching out for help, but the problem is resolved. I think it was just a bug, the problem was when I made the flow it appears the same when opened in XD, but when I shared the link and reopened it on the phone, the size of the artboard changes.

So finally I  made the whole thing again and played on the phone, this time I got the results right.

So I think it was just a bug.

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Adobe Employee ,
Jul 06, 2021 Jul 06, 2021

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Appreciate your efforts in resolving the issue. Please feel free to reach out to us in the future for any query related to XD.

 

We would be happy to help.

 

Thanks,

Harshika

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