Adobe XD publish prototype - how to access ulimited prototypes?

[ojdrew]

I'm the IT manager for our college and we are having an issue publishing prototypes within Adobe XD.

The college has purchased 45 device licenses and we are being limited to one published prototype for all users on all devices.

I've confirmed that our account is logged in (we are not using the free version).

We are running Apple computers with Mac OS 10.13.6 (High Sierra) and up to date versions of the Adobe Creative Cloud.

How can we gain access to publish unlimited prototypes in Adobe XD?

Thank you.

[elainecc]

Do you have serialized or named licenses? XD will be in the Starter Plan mode for serialized licenses.

-Elaine

[ojdrew]

We purchase Adobe Education licenses for teams.

They are all device licenses.

Is there a way to take XD out of starter plan mode for this license type?

[ojdrew]

Why would Adobe choose to do this for Education for Teams Device licenses?

That makes no sense, we teach people how to use your programs.

Why upset them and make it harder for us to teach your prototype platform?

Sincerely

[elainecc · Accepted solution]

I hear your frustration! This is something we cover in our FAQ under “Adobe XD Plans.” https://helpx.adobe.com/xd/help/faq.html We’ve never supported serialized licenses, and we let everyone know as soon as we launched in March 2016.

Basically, in order to store user data, we have to have a named user account. A serial number that can transfer from student to student is the equivalent of creating a single social media account and letting any student with physical access to the computer to post under that account. How do you know who owns what? How you can you tell, among all of the prototypes you own, which one are yours and which are some random classmate who happened to sit in that location? With cloud services, you need to know who owns what. This is especially important in educational institutions, where you’ll want to hold students accountable to the work they post. If a student posts something harassing or illegal, how do you know who did it?

There are licenses out there that are not serialized that other educational institutions are using—this provides a named license for a set of people at the university, and provides for you the safeguards you want as an institution.

Hope that helps!