Adobe XD Saving to Cloud (Share a document) Problems -Saving Error Without Response

[faris21513]

Hey there.

Adobe XD CC new update on the automatic cloud saving is sucks!

I can't save my work to be preview at the Adobe XD mobile app.

The saving process error in form of continously saving without ending.

I have wait for the whole day and nothing happen, my internet connection all work well.

In fact I also have tried on different computer, still the same.

[faris21513]

My internet connection is fine,

I managed sync with creative cloud, but still the same problem  with the "share document" to the cloud thing

I also have disable my firewall in-case,

have restart the device,

have tried to update the latest Adobe XD version,

you named it, all done, still the same problem, really need to be solve fast as I got presentation next week with my clients, and suck this happened.

[faris21513]

Some details on my spec:

- XD version: Adobe XD 14.0.42.14 (Starter)

- OS version: Windows 10 Pro 10.0.15063 Build 15063

[Preran]

Hi all,

Can you try the solution in Issue saving xd files to creative cloud and let us know if it helped?

Thanks,

Preran