Adobe Xd Share Link Requires Login to Access Since Latest Update

New Here ,
May 19, 2022 May 19, 2022

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Since the latest Windows software update to Xd, (v 50.0.12) upon pasting the generated Share URL link into a web browser, you are immediately required to log into your Adobe account. Previous to this update this operation appeared to work as usual. 

 

xd_screencap_01.pngxd_screencap_02.pngxd_screencap_03.png

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Adobe Employee , Jun 01, 2022 Jun 01, 2022
Hi @Matthew5C26 , Sorry to hear about the trouble and for the delay in response. Generally, if the prototype contains some voice feature then it requires a sign-in because of security reasons. If you do have a voice feature then it's working as designed. If that's not the case, please update XD to the latest version by following the steps shared here https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html and let us know how it goes. Regards Rishabh

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New Here ,
May 19, 2022 May 19, 2022

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...in addition, entire web pages act as a link as opposed to only the links that were created/designated. I have gone back-and-forth removing all links and recreating them, but the problem still persists.

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New Here ,
May 19, 2022 May 19, 2022

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xd_screencap_04.png

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New Here ,
May 19, 2022 May 19, 2022

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As you can clearly see in the above image, there are only three (3) links designated to go back to the Home page; from Enterprise Auth logo, from first link in the breadcrumb, and Home link in top nav. However, when I select anywhere on the page, it goes back to the Home page. I made sure to remove any auto-generated return links. Again, this is since the latest update to (v 50.0.12).

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New Here ,
May 19, 2022 May 19, 2022

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OK, second issue seems to have been resolved by braking and recreating the Overlay link going to the adjacent  page to the right. It auto-generated an undesired return. This somehow corrected the entire page acting as a link back to the Home page even though the links were going to different pages.

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Adobe Employee ,
Jun 01, 2022 Jun 01, 2022

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Hi @Matthew5C26 ,

 

Sorry to hear about the trouble and for the delay in response. Generally, if the prototype contains some voice feature then it requires a sign-in because of security reasons. If you do have a voice feature then it's working as designed. If that's not the case, please update XD to the latest version by following the steps shared here https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html and let us know how it goes.

 

Regards

Rishabh

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New Here ,
Jun 01, 2022 Jun 01, 2022

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Hi Rishabh,

Thank you for the reply. Unfortunately, all of the reasons/considerations you mentioned do not apply in my case. This is a simple web design that should for no reason require the party included in the Share to need to sign in to Adobe.

Here is the link. Please try it on several different browsers. It occasionally works for me, but not on some browsers. However, it never works for the intended (shared) party.

https://xd.adobe.com/view/488d90ed-2d2d-412a-ad99-aa497320608c-1dde/

Please advise ASAP, as I need to get this process moving in a timely fashion.

Thanks.

Matt


Matthew Gardiner
Web Designer Advisor
General Dynamics Information Technology
matthew.gardiner@gdit.com

Mobile: 240.732.9773

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New Here ,
Jun 01, 2022 Jun 01, 2022

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Hi Rishabh,

 

Thank you for the reply. Unfortunately, all of the reasons/considerations you mentioned do not apply in my case. And updating Xd was one of the first things I tried. This is a simple web design that should for no reason require the party included in the Share to need to sign in to Adobe.

 

Please advise ASAP, as I need to get this process moving in a timely fashion.

 

Thanks.

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