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Adobe XD: Sharing designs, "Anyone with a link" being forced to request access

Community Beginner ,
Dec 15, 2022 Dec 15, 2022

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I'm confused by a scenario that recently continues to be a problem. I create a shareable link and ensure that the share permission is set to "Anyone with a link": Meaning: Anyone with the link, can view/access/comment. Unfortunately, my clients consistently inform me that they can not access the link; it's "locked" and must "request permission" to view. This should not be the case unless I select "Only invited people". Am I misinterpreting here? Can anyone help identify if this is a bug? or operator error. Thanks!

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Adobe Employee ,
Dec 20, 2022 Dec 20, 2022

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Hi @edwardb8694300,

 

Sorry for the delay in response. Would you mind updating the link setting again and update? Please also share the link with us so that we can check on our end.

 

We will try our best to help.

 

Thanks,

Harshika

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