Adobe XD stuck on (logo screen) on launch on windows machine

[Nemanja24263273hqjt]

Hi, Adobe xD is stuck on launch (logo screen) windows, I can't finish my project and I have a deadline, I tried reinstalling the application, updating drivers, going in the registry editor, using an even lower version of the Adobe xD, nothing helps, does anyone know how to fix this ??

<Title renamed by moderator>

[Ares Hovhannesyan]

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Nemanja24263273hqjt]

Thanks, but this didn't work 😕

[Dan Rodney]

Please refer to this thread Adobe XD stuck on launch (logo screen) on Windows - Adobe Support Community and see if anything there helps you.

[HARSHIKA_VERMA]

Hi Nemanja24263273hqjt,

We are sorry for the trouble. We would request you to please share the details of your operating system and the version of XD installed on your machine. 

Have you tried creating a new user profile and then trying running Adobe XD? 

Let us know if that helps.

Thanks,

Harshika