Adobe XD takes time to open

[edwinr98045503]

Why Adobe XD can't open  5 minutes ago? We have prototype presentation. What options should we do if this happens again?

[Preran]

Did not quite get your question. Are you not able to open your XD file or does it take a lot of time to open the prototype?

- If you are not able to open the prototype, send me your Adobe ID, location, and phone number over a private message. We will get in touch with you for investigation. To send a private message, click my picture and use the Message button.

- If there is a delay in opening the file, it could be because of the number of artboards or the use of heavy graphics in your project. Do you notice this issue with smaller projects as well? Would it be possible to share a copy of your file over a private message? You could upload your file to a shared location such as CC and share the file with us. See Share Adobe Creative Cloud files, libraries, prototypes, and more

Thanks,

Preran