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Adobe XD : Unable to download some of assets in the shared link

Community Beginner ,
Jul 10, 2020 Jul 10, 2020

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Hello,

I'm using Adobe XD for 2 years and with my new project i have some issues about assets. I'm working on big project. So i have so much screen. Some of assets can downloadable with shared link. But some of them cant downloadable. I connected every screen each other. My operation system is Windows 10 with latest update.
Photo 1 - Prototype summary

aydeniz_1-1594397182785.png



Photo 2 - Downloadable Asset SS

aydeniz_2-1594397332003.png


Photo 3 - Not Downloadable Asset

aydeniz_3-1594397521719.png

 


Photo 4 - Not Downloadable Asset, Export Settings

aydeniz_4-1594397599570.png

 

 

 

{Title renamed by MOD}

 

TOPICS
Import and export , Missing feature , Share or publish

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correct answers 1 Correct answer

Adobe Employee , Jul 14, 2020 Jul 14, 2020

Hi There,

Sorry to have to face this issue.

May be this can be network issue. As you are telling you tried restarting XD, creating new link, updating link does not help. For more help i suggest you to contact Contact Customer Care.

Please find below link generated by me :-

Deleted

 

Thanks,

Vertika Gupta

Adobe XD

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New Here ,
Jun 28, 2021 Jun 28, 2021

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I'm also facing the same issue. I created link but unable to download assets.

 

Can you please help me on this?

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Engaged ,
Jun 29, 2021 Jun 29, 2021

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And same here. This has been going on for ages and no solution. It's ridiculous. I'm having to export assets manually and send them by email. Greta handover and collaboration tools, the whole thing wastes more time than it saves. Sort it out Adobe!

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Engaged ,
Jun 29, 2021 Jun 29, 2021

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and for the second time, I've spent over 2 hours with support to have NO solution. I've re-installed everything several times, resaved the document, created new documents.... The point is that none of this will resolve the issue because it's a BUG. Adobe appears to be completely incapable of accepting the fact and thus never fixes the problem.

 

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New Here ,
Aug 18, 2021 Aug 18, 2021

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I found that if I mark a component for export, XD exports that entire component as a single asset. I then released the component to and found that I had to go back and select all the parts of the component that I wanted to export and remark them. After doing this and refreshing the link, it all works. Hope this helps. 

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New Here ,
Mar 11, 2022 Mar 11, 2022

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Download assets not showing. How to rectify this?

 

 

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Community Expert ,
Mar 11, 2022 Mar 11, 2022

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Have you marked the layers for export?

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New Here ,
Mar 21, 2022 Mar 21, 2022

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This worked for me. Thanks! 🙂

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Community Beginner ,
May 10, 2022 May 10, 2022

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Facing the sam issue here. Wanted to know if this issue has been sorted out till now. Its a pain to export every single asset form an extensive ui for development

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Engaged ,
May 10, 2022 May 10, 2022

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there's a solution that worked 100% for me, stop using XD, it's not fit for purpose.

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New Here ,
Jul 07, 2022 Jul 07, 2022

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I found a solution! You select all your artboards on xD, right click, select "Mark for export", go back to the share section, and make sure development is selected and the asset box checked (I select web). You will see the number of assets below the checkbox normally. I cross my finger for you guys I know it's very frustrating.

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Adobe Employee ,
Jul 07, 2022 Jul 07, 2022

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LATEST

Hi @Sophie WTZ ,

 

Thanks for reaching out and sharing the solution, I am sure this will help other community members. We appreciate your participation here. 

 

Regards

Rishabh

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