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Help!
I have tried updating XD and my mac etc but nomatter where I save my new Design Documents in Adobe XD Cloud or else dektop none of the publish links are working so I am unable to get client feedback!
Is anyone else having the same issue or knows how to resolve?
Many thanks in advance
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Hi Rebecca,
does this problem occur with all files? Have you tried to exit and re-enter your Adobe account?
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Hey, yes it's happeneing with every file! I've tried updating the computer software and making sure it's the newest version etc but no luck.
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Hi @Emily Hey Digital ,
We're so sorry to hear about the trouble. Would you mind switching to a different internet network and then trying again? If that doesn't help, please try the suggestions shared here and let us know if this helps or if you need further assistance. We'll try our best to assist you with this.
Thanks
Rishabh
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Hi Rishabh, thanks for coming back to me. Unfortunatly that's not an option as I am working from my office so I can't change my internet network? Is there anything else i can do?
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Please Adobe fix this issue, this issue has been present a while now, for the past few months, since december I think this issue exists. I use XD everyday, if it was my choice I would've switched to Figma in an INSTANT. I'm pushing for it...
PLEASE fix this, I get this exact error almost every day now and it is killing me. So extremely frustrating, since it sometimes does work, after trying for like 10-20 times, and I'm not kidding, that is litterally what it takes... I tried different devices, on my macbook the issue is LESS present, but still takes me like 5-10 tries to create a *** link... Seriously this program is a pain in the ** to use everyday.. I'm tired of this stuff. Please just fix these issues, a lot of people have reported on this, you do logs the crashes, so you can see this is increasing, a lot. Please, fix! No useless answers, just fix your own issues...