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Adobe XD won't open with latest update 35.1.12

New Here ,
Dec 02, 2020 Dec 02, 2020

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Recently got this new update today and now the program won't launch. I've rebooted my computer  without any luck. Are there any other solutions to fixing this?

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Adobe Employee ,
Dec 02, 2020 Dec 02, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try to do a clean install by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Once uninstalled, please re-install XD and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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