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Adobe XD Won't Open

New Here ,
May 24, 2022 May 24, 2022

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After the update (51.0.12) Adobe XD simply does not open. By this I mean that the initial window opens, but nothing happens after that. If I open the Windows Task Manager, XD doesn't even appear in the list of programs. I've even tried opening an XD file directly by just double-clicking on it from the file explorer, but I get the same result:

Kyle24590527wtu6_0-1653437723037.png

I tried downgrading, but for some reason I have the same problem in version 50 as well.

I need to be able to use this program for my job, so swift help would be greatly appreciated.

TOPICS
Crash on windows , Open and save docs , Product performance

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correct answers 1 Correct answer

New Here , May 24, 2022 May 24, 2022

Little update. I ran the Creative Cloud Cleaner Tool and that fixed it. Not sure what happened there but all is well now.

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New Here ,
May 24, 2022 May 24, 2022

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Little update. I ran the Creative Cloud Cleaner Tool and that fixed it. Not sure what happened there but all is well now.

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Community Expert ,
May 25, 2022 May 25, 2022

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Hi, we are glad that your problem has been solved. If you need help in the future, please contact us 🙂

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