Adode XD is automatically getting signed out

[27795230h4zh]

[AkinGn]

Hi @27795230h4zh, as I see in this conversation, you can try opening your system in the safe mode to check how it works there (that'll give you an idea tht the issue is related to your system so that might be a hint to resolve the issue) and if that doesn't work, you can try contacting the support as @Atul_Saini suggests there:

"

Please go to this link (https://helpx.adobe.com/support.html) and hit the chat button at the bottom right corner of the page. 

"

Hope this helps!

[Rishabh_Tiwari]

Hi @27795230h4zh ,

Sorry to hear about the trouble. In addition to the suggestions shared by @AkinGn you can also try the suggestions shared here https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html and let us know if this helps or if you need any further assistance.

Regards

Rishabh

[HARSHIKA_VERMA]

Hi @27795230h4zh,

Hope you're doing well!

We would like to follow up on your issue. Are you able to resolve the issue by following the suggestions shared? Please feel free to update the discussion if you need further assistance from us.

We would be happy to help.

Thanks,

Harshika