• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Adode XD is automatically getting signed out

New Here ,
Jan 04, 2023 Jan 04, 2023

Copy link to clipboard

Copied

27795230h4zh_0-1672819360668.png

 

Views

185

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 04, 2023 Jan 04, 2023

Copy link to clipboard

Copied

Hi @27795230h4zh, as I see in this conversation, you can try opening your system in the safe mode to check how it works there (that'll give you an idea tht the issue is related to your system so that might be a hint to resolve the issue) and if that doesn't work, you can try contacting the support as @Atul_Saini suggests there:

"

Please go to this link (https://helpx.adobe.com/support.html) and hit the chat button at the bottom right corner of the page. 

"

Hope this helps!

 

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 04, 2023 Jan 04, 2023

Copy link to clipboard

Copied

Hi @27795230h4zh ,

 

Sorry to hear about the trouble. In addition to the suggestions shared by @AkinGn you can also try the suggestions shared here https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 27, 2023 Jan 27, 2023

Copy link to clipboard

Copied

LATEST

Hi @27795230h4zh,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue by following the suggestions shared? Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines