After leaving a textfield, Adope XD closes itself without safing

[davidh3937242]

Creating and entering a textfield is possible. I also can edit one. But as soon as i want to leave it or press the buttons for safe, Adobe XD crashes and closes itself.

This happens only when i want to enter a text. All other functionalities are available.

I already cleared the internal storage of the application, deinstalled and installed it new (new download from Adobe page and ones over the creative cloud pop-up)

How can i solve this problem?

On other computers i can use the same account without having problems

Thanks for your help

[kglad]

[ moved from Adobe Creative Cloud to Adobe XD CC]

[Preran]

I don't think I have heard of a similar issue here previously. What version of Adobe XD are you on? What's the version of your OS? Also, does this happen with all fonts or just some?

Also, many such issues are resolved by updating graphic drivers. If you have another computer for testing, I suggest giving your XD file a run on that computer and see if that works fine. If it does, update the graphic drivers on your original workstation (assuming you are on a Windows OS.)

Let us know, and we will take it from there.

Thanks,

Preran

[jørgenf53164735]

Hi Preran,

I do as well have this problem. Everything works find except when leaving a edited text field.

The same is happening with my colleague with fresh install.

Windows 10 Pro

Version: 1803

OS-Version: 17134.472

Newest Adobe XD installed. (14.0.42.14)