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Sorry to hear you are unable to use the color picker in XD. I am unable to reproduce the issue at my end on a windows machine. Could you please tell me if it's happening with this specific file or all the files? Please try recreating the same in a new file and share your results.
If that doesn't work, is it possible for you to share the XD file with me over a private message? Upload the file to a shared location such as Creative Cloud or Dropbox and share the URL with me.
I will try my best to help you.
It is happening with all files, I've also attached the screen recording of the issue
Hey Harshika, please revert on this issue. I've to do a longer process of copy & pasting hex codes. instead of just picking & dropping colors
Sorry for the delay in response. Is it possible for you to share the XD file with me as well? Please upload the file to a shared location such as CC or Dropbox and share the URL with me here or over a PM.
Note: Please add the URL of the post over a PM for reference.