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After picking the color from color picker , the transparency goes to zero.

New Here ,
Feb 08, 2021 Feb 08, 2021

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The color picker not working well in XD, after picking color the transparency goes to zero

 

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Adobe Employee ,
Feb 08, 2021 Feb 08, 2021

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Hi Rahul,

 

Sorry to hear you are unable to use the color picker in XD. I am unable to reproduce the issue at my end on a windows machine. Could you please tell me if it's happening with this specific file or all the files? Please try recreating the same in a new file and share your results.

 

If that doesn't work, is it possible for you to share the XD file with me over a private message? Upload the file to a shared location such as Creative Cloud or Dropbox and share the URL with me.

 

I will try my best to help you.

 

Thanks,

Harshika

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New Here ,
Feb 08, 2021 Feb 08, 2021

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It is happening with all files, I've also attached the screen recording of the issue

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New Here ,
Feb 10, 2021 Feb 10, 2021

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Hey Harshika, please revert on this issue. I've to do a longer process of copy & pasting hex codes. instead of just picking & dropping colors

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Adobe Employee ,
Feb 24, 2021 Feb 24, 2021

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Sorry for the delay in response. Is it possible for you to share the XD file with me as well? Please upload the file to a shared location such as CC or Dropbox and share the URL with me here or over a PM.

 

Note: Please add the URL of the post over a PM for reference.

 

Thanks,

Harshika

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