All documents moved to personal profile other than business profile

[sumitp67055908]

On Friday I had logged in to my business account and it's was asking me to select either the company profile or the personal profile. At first, I selected the company profile and open Adobe XD. What I saw is there are no documents there in my cloud documents. Then I logged out and logged in again. This time I selected the personal profile and all documents are there in the personal profile. I started working but I couldn't save anything due to a lack of space in my personal profile. Now I don't know how it happened but I really need to move all my documents to business/company profile. My friend got instructions for profile selection and he successfully moved all documents to the company profile. I did not get any instructions. It's selected the personal profile itself without any notification. I got the mail from adobe the same day saying "We’ve successfully set up your profiles.". I am attaching the mail screenshot.

[HARSHIKA_VERMA]

Hi johnlaur,

We are sorry for the frustration. We would request you to please connect with us directly using our contact us page and initiate a chat with us so that our team can help you immediately.

We are sorry for the inconvenience.

Thanks,

Harshika