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All my XD prototypes links in Crative Cloud aren't showing up. An error message appears

Explorer ,
Dec 29, 2020 Dec 29, 2020

All my XD prototypes links in Crative Cloud aren't showing up. An error message appears.


A message like that:
Error.
Try accessing the link again, or if the error persists, report it here.

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correct answers 1 Correct answer

Adobe Employee , Dec 29, 2020 Dec 29, 2020

Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

  1. Sign out of XD and CC Desktop app.
  2. Close CoreSync and all Adobe related process from the Task Manager/Activity Monitor.
  3. Sign back in on CC Desktop app and launch XD from there and check again.

 

Let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

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Adobe Employee ,
Dec 29, 2020 Dec 29, 2020
LATEST

Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

  1. Sign out of XD and CC Desktop app.
  2. Close CoreSync and all Adobe related process from the Task Manager/Activity Monitor.
  3. Sign back in on CC Desktop app and launch XD from there and check again.

 

Let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines