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Always waiting for connecting

New Here ,
Jan 05, 2021 Jan 05, 2021

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i cant endure Disconnect,always waiting for connecting,just me meet the problem?

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correct answers 1 Correct answer

Adobe Employee , Jan 21, 2021 Jan 21, 2021

Hi Reno,

 

It's been a while we haven't heard back from you. Are you able to connect? I would suggest switching to a different network if you're still experiencing the issue. Please update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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Adobe Employee ,
Jan 06, 2021 Jan 06, 2021

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Hi there,

 

Sorry to hear about the trouble. Could you please share a few screenshots of what exactly is happening? We'll also need the version of XD and the operating System. We'll try our best to help you.

 

Regards

Rishabh

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Adobe Employee ,
Jan 21, 2021 Jan 21, 2021

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Hi Reno,

 

It's been a while we haven't heard back from you. Are you able to connect? I would suggest switching to a different network if you're still experiencing the issue. Please update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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