Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Aobe XD crashes/locks up when changing from dissolve...

Explorer ,
Apr 08, 2019 Apr 08, 2019

Ok, so I need to work on a project so I can get paid. When I try to change the animation from dissolve, XD locks up on the popup screen. I can change everything BUT the animation type. If I press "Dissolve", bam, locks up. So not going to be very productive today and lose money.

I tried reinstalling but still locks up. Anyone seen this issue?

426
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 08, 2019 Apr 08, 2019

Hi Kevin, sorry that you have encountered this unexpected behavior where XD is freezing while switching the animation. Could you please confirm the OS version which you are using at the moment along with the version of Adobe XD?

Thanks,

Atul_Saini

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 08, 2019 Apr 08, 2019

WIndows 10 Home v1809

Adobe XD: Newest version, just reinstalled it

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 09, 2019 Apr 09, 2019

Hi Kevin, this looks similar to this request here: - Keyboard shortcuts stops working after 5-10 minutes of working in a file (Adobe XD 17 update) – Adob...  Could you please try the steps mentioned by Nina on this link and let us know if this works for you? If yes, I would request you to upvote this request and share your comments as well.

Thanks,

Atul_Saini

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 04, 2019 Oct 04, 2019
LATEST
No, this has nothing to do with this bug. The menu is still causing XD to crash!
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines