Audio playback and speech playback is not working

Explorer ,
Dec 01, 2021 Dec 01, 2021

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Audio playback and speech playback is not working, in all my latest files.

In my previous files it is working.

 

Here is the file: https://drive.google.com/file/d/1O7YIT0tBj8pZ6UvAqkyoRoBqQni_coPF/view?usp=sharing

 

please help me solve the issue at earliest.

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Adobe Community Professional ,
Dec 02, 2021 Dec 02, 2021

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Hi, if you're talking about notification sound that's supposed to be played whan user clicks the red box in the first artboard, I can hear it, here's the video: https://www.dropbox.com/s/mflg37klvwgqz76/prototype-with-notification-sound.mp4?dl=0 So I suggest you to check your system sound settings, hope this helps 🙂

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Explorer ,
Dec 02, 2021 Dec 02, 2021

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Hi @AkinGn , I meant to say it is not working after publishing. In xd file it works completely fine. 

 

Attached is the error screenshot from link. (Note that I have already restarted the system etc, as mentioned in another thread)

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Adobe Community Professional ,
Dec 03, 2021 Dec 03, 2021

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Hi @Harshad 01 , ah I see, gonna check later again and update you if I come up with anything helpful.
Edit: I published the prototype and heard the notification sound: https://www.dropbox.com/s/awbbpr6am1ccxlf/published-prototype-with-audio.mov?dl=0 
If you like, you can share a sample prototype link with me and I can also check it. 

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Explorer ,
Dec 03, 2021 Dec 03, 2021

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Thanks @AkinGn  Unfortunately I am unable to share prototype link with anyone oustide organisation due to restrictions.

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Adobe Community Professional ,
Dec 03, 2021 Dec 03, 2021

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Yes I guessed that, what I meant was sharing a sample file's prototype like the one you created with the boxes, why not creating a prototype link (if you need, from some other CC/test account) of that sample file for me to be able to see if sound works in the prototype you create?

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