Auto Height text not positioned correct on Live Preview

Report · Nov 23, 2020

Similar to this issue, I'm having problems with the representation of Auto Height text when using Live Preview. I've verified the issue is with Auto Height as all other text formats are displaying correctly. Not seeing this on the Web Preview, only on Live Preview.

Software and devices:

Mac (10.15.7)

Adobe XD (35.1.12.5)

Creative Cloud (4.3.63.1)

Previewing design on:

Samsung Galaxy S8+ (Android 9)

Adobe XD (35.0.0 (37048))

See attached screenshots of XD software, web preview and live preview.

Thanks,

Scott

Report · Nov 23, 2020

Hi there,

Sorry to hear about the trouble. Will it be possible for you to share a sample link? Could you please also confirm if this is happening only with Samsung Galaxy S8 or with other mobile devices as well?

Regards

Rishabh

Report · Nov 24, 2020

Hi Rishabh,

Seems to be an issue with Android devices (tried it on a Xiaomi Mi 8). Working OK on an iPhone 7 Plus, cant seem to get device preview working on iPad Mini 4.

Here's a link to a screen with the issue: https://xd.adobe.com/view/06ab7692-2633-421d-8c9b-2a7dd267340f-53f8/

Thanks,

Scott

Report · Nov 24, 2020

Thanks for confirming, Scott. Could you please re-install the XD app on the mobile device and then check again? If that doesn't help, please try re-installing XD app on the computer as well.

Report · Dec 01, 2020

Reinstalled XD on both the phone and the mac and the issue is still occurring.