Background blur not working in scroll groups

Community Beginner ,
Feb 23, 2022 Feb 23, 2022

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Adobe Employee ,
Feb 23, 2022 Feb 23, 2022

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Hi there, hope you are doing well and thanks for reaching out to us.

I was not able to reproduce this issue at my end

Can you please give me more details on this?

1. Xd version you are using and OS version

2. Is this happening on a specific document or on all documents?

3. Is it possible to share a video of your workflow(just to be sure that we are trying the same steps)

 

Regards,

Anupriya

 

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Community Beginner ,
Feb 23, 2022 Feb 23, 2022

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Good night (in my country), I really appreciate your answer Anupriya,

 

1.
XD version:
Windows Specifications: Edition- Windows 10 Home, Version-21H2

 

2.

This problem happens in all documents, even reinstalling the program

 

3.

Video attached

 

I really appreciate the attention and I hope it can be resolved soon.

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Adobe Employee ,
Feb 24, 2022 Feb 24, 2022

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Thanks for sharing this information! We will definetly help you on this.
Can you please check the XD version? In XD you can go to 'Help' menu on the top -> click on 'About XD' and share a screenshot of it.

 

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Community Beginner ,
Feb 24, 2022 Feb 24, 2022

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Sorry I forgot that, thank you very much

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Adobe Employee ,
Feb 24, 2022 Feb 24, 2022

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Sorry for the inconvenience caused. We already have a bug logged for this issue, the team is working on it and a fix is underway. You should be able to see this issue resolved in the upcoming release.

There is a workaround for this, you can make a small scrollable group with completely transparent content inside the affected scrollable group, at the bottom-most position in the layers panel.

 

Please feel free to update this discussion in case you need further assistance and we will be happy to help.

 

 

Thanks,

Anupriya

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New Here ,
Mar 10, 2022 Mar 10, 2022

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I have the exact same isseu, I'm working on a big project and i really need this. i don't really understand the workaround. and also when will the next update be?

 

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Adobe Employee ,
Mar 11, 2022 Mar 11, 2022

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LATEST

Hi Jeton5E9C

Could you please try updating XD to the latest version(XD 49) and check once?

Let us know if you still experience this issue.

 

Regards,

Anupriya

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