Background blur slows down the usual snappiness of XD

[smits83518906]

Hi,

Whenever, I start using background blur/inner shadows like to design glassmorphism sort of UI - XD seems to become slow.

It is responsive - but not as snappy as usual - repeately shows loader of Mac. 

Hardware Details:
Macbook Pro 13" 2019
16GB Ram
Mac OS Big Sur

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. Please share a few more details like:

1. The version of XD.
2. Is this happening on a specific file or multiple files?
3. Please collect system logs by following the steps shared here https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
4. Please collect and share spin dump file by following the steps shared here:

• Launch Activity Monitor
• Select Adobe XD process (might show as “Not Responding”)
• Click on the gear in the upper left of the Activity Monitor
• Select “Spindump”
• This will generate a text file

Please add both the file to a shared location like Google Drive or DropBox and share the file through DM by clicking on my name.

Regards

Rishabh

[smits83518906]

Hi,

Thanks for the prompt response. 

PFB the required details: 

1. Version: Latest 42.1.22 - but I guess it used to happen in the build before this one as well.

2. Multiple files where I go for background blur - otherwise I have huge files w/o background blur and they seem to work fine

Regards,
Smit
3. Acknowledged - will share 

3. 

[smits83518906]

@Rishabh_Tiwari 

Please acknowledge the reciept of the requested log files and let me know if you need anything else.

[smits83518906]

@Rishabh_Tiwari please let me know - if you have received the necessary details.

Thankyou

[Rishabh_Tiwari]

Sorry for the delay in response. Please update XD to the latest version which is 43.0 and let us know if that helps or if you need any further assistance.

[smits83518906]

Hi @Rishabh_Tiwari 

The update to 43 helped resolve the issue upto some extent. It's slowing down lesser as compared to previous builds - but some of it still their - as compared to a very smooth experience in files where there is no background blur used.