BaseHistory.Clear()

[FMarais]

Been experiencing a problem where I cannot close my document, undo in my document or save my document. When trying to save a local copy this happened. I have to force close the application in order to be able to regain undo and save.

Tech info:

Windows 10 Home

XD Version : 34.3.12.1

Creative Cloud Sync : 4.3.61.1

[HARSHIKA_VERMA · Accepted solution]

Hi there,

Sorry to hear you are having trouble using XD. Would you mind trying to sign out of XD, Creative Cloud, restart the machine and then sign back in? Does that happen with every file or with a specific file?

We will try our best to help.

Thanks,

Harshika

[default07n4avo6v9x7]

Same issue here since couple of weeks. This bug is extremly hard because Adobe XD is NOT saving changing (Cloud). Pls fix this ASAP.

[default07n4avo6v9x7]

I cannot edit my comment, next bug (lol). I mean "any changes.."

[HARSHIKA_VERMA]

Hi there,

I am sorry to hear you are experiencing this error for a long time. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html#unable-t...?

Let us know if that helps.

Thanks,

Harshika 

[m3gm3g]

I am experiencing the same issue.

Windows 10 Home

XD Version: 38.1.12

CC Version 5.4.1.534

[HARSHIKA_VERMA]

Hi there,

Sorry for the delay in response. I would request you to please update XD to 39 version and let us know if you are still experiencing the same error.

We will try our best to help.

Thanks,

Harshika

[tandora]

[Dan Rodney]

I've not see that error before. Do you have any plugins installed? If so, try removing them to see if the error goes aways.

[Jagriti_Kashyap]

Hi Tandora,

Please check if you can find the solution to your problem in this thread https://community.adobe.com/t5/adobe-xd/basehistory-clear/m-p/11582127 as it talks about the same error message.

Regards,

Jagriti Kashyap