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Black screen on firefox viewing shared XD document

New Here ,
Apr 04, 2022 Apr 04, 2022

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Viewing the document yesterday was fine. However, today I am getting a black screen.

 

Alexander23897873uzsw_0-1649115172966.png

 

Disabling the cache and reloading results in the same issue. This does not occur on Chrome.

Alexander23897873uzsw_1-1649115244319.png

 

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Adobe Employee ,
Apr 04, 2022 Apr 04, 2022

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Hi there,

 

Sorry for the trouble. We need more information to help you. Which version of Adobe XD are you using it? Does this problem also occur with other files? Have you tried viewing the prototype on another browser?

 

Thanks,

Madhumati 

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