• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Broken exported PDF only in macOS and iOS native PDF readers

New Here ,
Feb 17, 2021 Feb 17, 2021

Copy link to clipboard

Copied

This is how button looks in preview:

max5DC5_0-1613562516331.png

Exported pdf is included in the post. Both export PDF and SVG look exactly the same in browser but this is how PDF looks on iOS and in macOS preview:

max5DC5_1-1613562758209.png

If I export SVG and then use Safari to Export SVG as PDF then it looks like it is supposed to (and I'm relatively sure vector graphics is preserved) but the display area size is not preserved.

I any idea how I might fix this?

 

TOPICS
Import and export

Views

557

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 18, 2021 Feb 18, 2021

Copy link to clipboard

Copied

Hi there,

 

Thanks for reaching out. I tested these on Acrobat Pro and Acrobat Reader DC and I am unable to reproduce this on my end. So could you please test and check how it appears on Acrobat pro or Reader DC? 

 

Regards

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 18, 2021 Feb 18, 2021

Copy link to clipboard

Copied

Provided pdf is displayed correctly in Acrobat DC. The problem is that it appears broken when deployed to iOS also in macOS native preview app and in the Xcode asset preview. So the problem occurs only when using Apple products to display this pdf exported from Adobe XD. Safari displays it correctly thou.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

Sorry for the delay in response. Would you mind sharing the link with us as well so that we can check at our end? Does that happen with every file or with this specific file?

 

We will try our best to help.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 03, 2021 Mar 03, 2021

Copy link to clipboard

Copied

Hello, sorry for the wait.

link: https://xd.adobe.com/view/00c0e8e7-aea0-4000-905a-24a8e350d149-5593/

XD project file: https://www.dropbox.com/s/d486uhhgec2d1x6/IOS.xd?dl=0

Couldn't attach the file to reply for some reason.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

LATEST

Any updates?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines