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[Bug report] XD plugin manager fails to load completely (Windows)

New Here ,
Jun 19, 2020 Jun 19, 2020

Plugin manager has been behaving erratically on my new Windows installation. I just installed XD a couple of days ago and haven't used it much, except to install and test out a variety of plugins. Sometimes plugin manager works just fine, but half the time or more, it just doesn't load entirely or takes a very long time to load. When this happens, the UI usually doesn't work. See the videos below for examples.

 

FYI, after recording the first video (the shorter one), I restarted XD, and then immediately recorded the second video.

TOPICS
Crash on windows , Plug-ins , Product performance
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correct answers 1 Correct answer

Community Expert , Jun 21, 2020 Jun 21, 2020

Hi, did you install the latest version of Adobe XD? Have you tried connecting to a different internet network?

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Community Expert ,
Jun 21, 2020 Jun 21, 2020

Hi, did you install the latest version of Adobe XD? Have you tried connecting to a different internet network?

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Adobe Employee ,
Jul 06, 2020 Jul 06, 2020
LATEST

Hi there,

 

I would like to follow up on your issue. Would you mind confirming if the issue has been resolved or if you need more assistance on the issue?

 

We are here to help.

 

Thanks,

Harshika

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