Buttons are not working under shared link in Adobe XD.

Report · Apr 19, 2020

Hi there,

I'm new to XD. When I Share a prototype the buttons on the screens dont seem to work. Am I doing something wrong?

Reghards,

Matt

Report · Apr 20, 2020

Hi Matt,

Welcome to the Adobe XD Community!

Hope you are safe and healthy at home.

We are sorry to hear that the buttons you designed in XD isn't working. We would like to know a few more details like-

Could you please confirm if you've assigned any actions to the button?
Is it possible for you to share the screnshot of your prototype mode showing all the interactions with the buttons?
Is button working fine when you previewed in the desktop?
Please share the link with us for testing purpose?

We will try our best to help.

Thanks,

Harshika

Report · Apr 27, 2020

I would like to follow up with you on the issue. Would you mind confirming if your issue is resolved or if you need further assistance?

We'd be happy to help.

Thanks,

Harshika

Report · Jan 07, 2022

Hi,

I'm having the same problem - a link I generated for user testing (with buttons to click, and scrolling) is not allowing users to click or scroll. I have had a few people able to do this (Mac with Safari, Windows with MS Edge) successfully, but others are not successful.

Adobe XD version 45.1.62.3, Creative Cloud Sync 4.21.1.1

Unfortunately, I cannot share the link publicly, because this is a work-in-progress development effort that we are testing wireframes for with users. If an Adobe Support person is able to contact me directly, I can share the link with them.

Thanks,

Julie

Report · Jan 10, 2022

Hi Julie22553598voyd,

We are sorry to hear you're experiencing the similar issue. Could you please share the link with me over a private message so that we can investigate?

We will try our best to help.

Thanks,

Harshika