Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi there,
We are sorry to hear you're facing trouble using C-type connector while Adobe XD is open. However, could you please try disconnecting all other devices from this machine and restart the machine and then try to connect again?
We would also request if you have other machine, please try connecting the same headphones while XD is open and share the results with us.
Thanks,
Harshika
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hello Amin,
Have you found a solution to this problem? I am experiencing this exact problem since 2 hours ago! It's super annoying. Let me know, thanks!
Cheers,
Boyan
Copy link to clipboard
Copied
Hi Boyan,
My friend i have submitted video with details to adobe support to fix this issue. Still no update from them on it and I finally bought analog jack headphone.
sorry to hear about you.
Regards,
Amin
Copy link to clipboard
Copied
Hi Amin,
Shame to hear that man, I am abroad and my analog headset broke down haha! Well, guess I'll have to sit this one out for now then. Thanks for the time!
Greetings,
Boyan
Copy link to clipboard
Copied
I am checking with the team for an update. Will post here as soon as I have anything to add.
Copy link to clipboard
Copied
Wrong thread
Copy link to clipboard
Copied
This issue still persists with the latest version of XD. Can we please can an update on this?
Likes
Copy link to clipboard
Copied
Any update here?
Copy link to clipboard
Copied
Hi
Any update for this? I have exactly the same problem as described.
At the moment when Adobe XD is launched, my type C headset stops working.
Copy link to clipboard
Copied
I have same problem with this. I hagve Macbook Pro 2018.
- The c-type headphone stop work when I open XD
- The headphones works directly when I close XD
- The headphones works great in another Macbook
Please reply the solution on this.