• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Can't create document (Error code: 3623)

New Here ,
Feb 22, 2019 Feb 22, 2019

Copy link to clipboard

Copied

Please help me

Views

8.4K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 23, 2019 Feb 23, 2019

Copy link to clipboard

Copied

Please provide a few details. Is this a new problem? What version are you running of Xd and your OS?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2019 Feb 24, 2019

Copy link to clipboard

Copied

i have the same problem

windows 10 64bit

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2019 Feb 24, 2019

Copy link to clipboard

Copied

Also have the same problem.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2019 Feb 25, 2019

Copy link to clipboard

Copied

Did you try the solutions in the doc shared by Elaine? If you did, and are still having issue, send me your Adobe ID, location, and phone number along with the URL of this post over a private message. To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.

Thanks,

Preran

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 07, 2021 Jul 07, 2021

Copy link to clipboard

Copied

LATEST

Who is Elaine and where are the solutions she supposedly provided?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 24, 2019 Feb 24, 2019

Copy link to clipboard

Copied

This article might help you: Issue saving xd files to creative cloud

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 29, 2019 Mar 29, 2019

Copy link to clipboard

Copied

I also have this problem, but I know how to get around it. load the tutorial, then remove everything from it, and add and edit your areas in it, in the meantime after removing the tutorial content, save it to your disk.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines