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Can't create share links

New Here ,
Jun 07, 2023 Jun 07, 2023

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Suddenly, I can't create any share links from XD. It keeps reporting, "Something went wrong Error: 44:63". I have never had this happen and it is any XD file I use.

 

Is anyone else seeing this issue?

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correct answers 1 Correct answer

Adobe Employee , Jun 07, 2023 Jun 07, 2023

Hi @justing97896928 ,

 

Sorry to hear about the trouble. Please try the steps shared below:

 

  1. Sign out of XD & CC desktop app.
  2. Close CoreSync and all Adobe-related services from the Task Manager/Activity Monitor.
  3. Reboot the computer.
  4. Sign back on the Adobe CC Desktop app and launch XD from there.

 

Please check if you're able to publish the link. If it still doesn't work, please switch to a different network and let us know how it goes.

 

Thanks

Rishabh

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Adobe Employee ,
Jun 07, 2023 Jun 07, 2023

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Hi @justing97896928 ,

 

Sorry to hear about the trouble. Please try the steps shared below:

 

  1. Sign out of XD & CC desktop app.
  2. Close CoreSync and all Adobe-related services from the Task Manager/Activity Monitor.
  3. Reboot the computer.
  4. Sign back on the Adobe CC Desktop app and launch XD from there.

 

Please check if you're able to publish the link. If it still doesn't work, please switch to a different network and let us know how it goes.

 

Thanks

Rishabh

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New Here ,
Jun 07, 2023 Jun 07, 2023

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Thank you for you help. One of these seems to have resolved the issue.

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Adobe Employee ,
Jun 07, 2023 Jun 07, 2023

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Glad to hear that! Feel free to reach out if you need further assistance.

 

Thanks

Rishabh

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