Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Can't Export to Zeplin

New Here ,
Jul 08, 2021 Jul 08, 2021

Copy link to clipboard

Copied

Hey there,

 

         So unlike the other posts I've read about this issue mine is slightly different. Others mention that Zeplin is not popping up in their File drop-down menu, but it is definitely under my export options. However, the issue is that when I click on it nothing happens. Sometimes the Zeplin app will pop up, but not with the selected artboard that I would like to import. It just shows me Zeplin with nothing new... Help, please.

 

Thank you for your time! 🙂

Views

143

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 09, 2021 Jul 09, 2021

Copy link to clipboard

Copied

Hi, what version of Adobe XD and Zeplin are you using? Does this problem occur with all files?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 09, 2021 Jul 09, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

 

  1. Uninstall Zeplin.
  2. Reboot the computer.
  3. Re-install Zeplin and it will ask for permission, please allow that.
  4. Once done, please check if you are able to export.

 

If this doesn't work, I'd recommend checking with the Zeplin support team. To contact them, please navigate to Manage Plugin and from there select Zeplin and you can contact plugin support directly.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines