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Can't Login with Google

New Here ,
Dec 22, 2020 Dec 22, 2020

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'Continue with Google' button not appearing in Sign In screen of Adobe XD. Its happening from this morning. Please help!

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Adobe Employee ,
Dec 23, 2020 Dec 23, 2020

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Hi there,

 

Sorry to hear about the trouble. I tested it on my end and seems to be working so could you please launch the Adobe CC Desktop app and check if you are able to sign in from there? Once you are signed in you can launch XD from there.

 

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Regards

Rishabh

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New Here ,
Dec 30, 2020 Dec 30, 2020

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Thanks for the response. I tried exiting and launching the Adobe CC desktop app again, even restarted my PC. It still didnt resolve, happens randomly. Sometimes the Google Sign-in button shows up & sometimes doesnt.

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Adobe Employee ,
Jan 05, 2021 Jan 05, 2021

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Sorry for the delay in response. I'd recommend reinstalling the app once and then checking if it is still happening or not. Feel free to reach out if you need any further assistance.

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