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can't open adobe xd

New Here ,
Jun 07, 2020 Jun 07, 2020

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hi everyone, I have a problem when I try to open my adobe xd. when I try to open it, it shows me white screen for about 10 seconds and then it disappears and did nothing. and then I was trying to open my xd file but it shows an error message saying "can't open this file".. I would be very happy if anyone could help me with this. thank you

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Crash on windows , How to , Known Issue , Open and save docs

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correct answers 1 Correct answer

Community Expert , Jun 07, 2020 Jun 07, 2020

Have you looked through the solutions on this page for the white screen issue?

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Community Expert ,
Jun 07, 2020 Jun 07, 2020

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Have you looked through the solutions on this page for the white screen issue?

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Community Beginner ,
Feb 02, 2021 Feb 02, 2021

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there is only one solution, delete the adobe XD of your life, and use Figma, this adobe XD is the worst software I have ever used in my entire life.

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