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Can't open xd.adobe.com and all published prototypes from Moscow and Krasnoyarsk

New Here ,
Aug 20, 2018 Aug 20, 2018

Hey all!

Me and my friends can't open xd.adobe.com and all published prototypes in any browser.

We haven't got access to this web resources from Moscow and Krasnoyarsk.

What's a problem? I loose my money because i can't present my prototype...

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correct answers 1 Correct answer

Adobe Employee , Aug 21, 2018 Aug 21, 2018

Apologize for your experience. Can you try temporarily disabling any firewalls, or anti-virus software that could be blocking access to the network? Also, are you on a individual, Team, or Enterprise license?

For urgent assistance, please get in touch with the support team directly using this link Contact Customer Care

Thanks,

Preran

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Adobe Employee ,
Aug 21, 2018 Aug 21, 2018
LATEST

Apologize for your experience. Can you try temporarily disabling any firewalls, or anti-virus software that could be blocking access to the network? Also, are you on a individual, Team, or Enterprise license?

For urgent assistance, please get in touch with the support team directly using this link Contact Customer Care

Thanks,

Preran

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines