can't publish prototype or share anything. it either freeze after 50% or after 100%

[talr2941199]

Hi,

I have tried to update link it didn't work I have tried to create new link still didn't work.

I have created a smaller file with fewer screens still it doesn't work.

I have to share it with the developer and I didn't find the answer in the forum

please let me know how it can be solved

[Atul_Saini]

Hi Talr,

Thanks for sharing the details, as you are unable to publish your prototype, please try the steps mentioned here: - Error trying to use Share Online feature. Please update this discussion with the results.

Thanks,

Atul_Saini

[talr2941199]

Hi,

I have been in this page before I have tried to check some of the options written there even uninstall everything, even though it's not saying any error just being stuck.

and still the same outcome

[Atul_Saini · Accepted solution]

Talr, as you have tried the basic steps, I would request you to contact our support team for 1:1 support using this link: - Contact Customer Care.​ Please update this discussion in case you need further assistance.

Thanks,

Atul_Saini