Can't see the link I created, but other people can

[ccarolinasr]

Hi!

I'm the owner of the document and when I create a link, I can't see the prototype, but other people can and I don't know how to fix it.

I keep getting this message:

"An error has occurred.

Try accessing the link again or, if the error persists, report it here."

[ccarolinasr]

I think it's my wifi, but why? 

I opened the link on my phone and it's working fine. 😞

[Dan Rodney]

Do you have an adblocker installed on your desktop? Pause that and try again to see if it works without that. I don't know why an adblocker would create that error, but it's worth trying.

[ccarolinasr]

No, I don't have. Since yesterday I can't see any link

This is the prototype:

https://xd.adobe.com/view/315712af-ed48-4ef0-bdc8-ce9d4dd2a896-6404/

This is the link when I try to see it:

https://xd.adobe.com/view/315712af-ed48-4ef0-bdc8-ce9d4dd2a896-6404/#access_token=eyJhbGciOiJSUzI1Ni...

Message:

[ccarolinasr]

I found this thread about the same error:

https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-shared-links-are-not-working-error-some...

Is this a server issue?

[Dan Rodney]

I can see the link, so it's not a server issue. 

[Dan Rodney]

What web browser are you using? Have you tried another browser on the same computer?