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Can't sign in to adobe xd mobile app

New Here ,
Jun 26, 2024 Jun 26, 2024

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hi, how you doing, i have a problem trying to access to my account to adobe xd app on iPhone, the "continue with adobe" doesn´t work, when i click the button nothing happens, could you help me with that

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Community Expert ,
Jul 06, 2024 Jul 06, 2024

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Hi,
to help you we need some more information. What device are you running the app on? Is the app updated to the latest version? Thank you very much

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New Here ,
Jul 06, 2024 Jul 06, 2024

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Hi, it´s an iPhone 15 with the latest version of the App but the button simply doesn´t work

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New Here ,
Jul 17, 2024 Jul 17, 2024

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Hi there,

 

i have the same problem. i use the iphone 12 and have the latest version of the app.

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Participant ,
Jul 19, 2024 Jul 19, 2024

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@marvphantom Are you saying none of the four logins work for you (Adobe, Apple, Google or Facebook)? I tried and I was able to try log into my account with no issues. Very odd that the new iphone 15 to the older iphone 12 doesn't work. I have tried 3 out of the 4 logins, and I was able to log into my Xd no problem

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